By Telebort Team
User Guides4 min read
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Payment Guide
paymentsfeesrefundsbilling
Everything you need to know about Telebort payments.
When to use: Choosing between monthly or lump sum payment.
| Payment Type | Amount | When to Choose |
|--------------|--------|----------------|
| Monthly | RM 486/month | • Prefer smaller payments
• Testing the program
• Budget flexibility |
| Lump Sum | RM 2,721.60 | • Save RM 194.40
• Committed to program
• Prefer one-time payment |
Tips:
When to use: Ready to make a payment.
Bank: Public Bank
Account Name: TELEBORT TECHNOLOGIES SDN. BHD.
Account Number: 3199394432
Reference: [Student Name + Program]
https://payment.tngdigital.com.my/sc/bDLnx2CVWj
One-click payment link - no manual entry needed.
⚠️ IMPORTANT: Always include student name in payment reference or WhatsApp message.
When to use: You're on the monthly payment plan.
Day 25-28: Receive payment reminder
Day 1: Payment due
Day 1-5: Grace period
Day 6+: Late payment follow-up
Each monthly invoice includes:
When to use: You need clarification on program fees.
Standard Program (24 sessions)
| Sessions | Pricing | |----------|---------| | 1-24 | Included in program fee | | 25-28 | Free (grace period) | | 29+ | RM 70 per session |
Session 24: Reminder sent (no action needed)
Session 29: Extra fee notification
Session 30+: Charged per session attended
Example:
When to use: You need payment documentation.
TELEBORT TECHNOLOGIES SDN. BHD. (201601016750 (1187681-V))
SST Reg No: P13-2205-32000003
Receipt No: [Auto-generated]
Date: [Payment date]
Student: [Name]
Program: [Program name]
Amount: RM XXX.XX (incl. 8% SST)
When to use: You have unique payment situations.
Eligible for Refund:
Not Eligible:
When to use: You need help with payments.
| Issue | Solution | |-------|----------| | Payment not reflected | Send WhatsApp confirmation | | Wrong reference used | Contact with transaction details | | Need payment extension | Request before due date | | Lost receipt | Download from dashboard |