Sales Ops Community Manager

Executive

Full Time

Hybrid / Remote

Requirements:
Education/Operations & Admin/Sales (Corporate, Real Estate, Telesales, etc.)

About the role

Telebort is looking for individuals who are outspoken and have a strong passion to explore, facilitate, strengthen the relationships with our parents and students. Preferably someone with a huge passion for digital marketing and have experience in organizing creative campaigns and engagement activities!

You will play an important role in

Community Engagement

  • Understand inside out the Telebort Computer Science Education.
  • Manage a high volume of daily inquiries (e.g., email, live chat, phone call, Whatsapp, social media, etc) by providing accurate, valid and complete information.
  • Build positive relationships with students, parents, and teachers and conduct sales pitches for potential prospects.
  • Communicate student progress reports to help parents better understand the learning progress.
  • Perform student retention evaluations to help borderline students from dropping out.
  • Conduct in-person or virtual interviews with students, parents, and teachers to let them share their experiences in learning computer science.
  • Launch and conduct engagement initiatives to delight and build a strong community.

Digital Marketing and Growth

  • Identify, plan, and execute marketing strategies to increase brand awareness, sales, and revenue.
  • Content writing, designing posters & banners, video editing, and SEO & blogging.
  • Managing social media pages and digital advertisements on Facebook, Instagram, YouTube, and more.
  • Monitor and manage online conversations across community platforms (e.g., WhatApps, Facebook, Instagram, and more).

Operation

  • Cross-functional collaboration with academic, executive, tech, and data teams to implement and manage work processes and procedures.
  • Work with the academic team to update classes on a weekly basis.
  • Send a reminder or notification to update parents and students about their status in the class.
  • Update and maintain process documentation.
  • Ad-hoc duties when required.

To be successful in this role, you will need to have

  • You have the academic background in Marketing/ Management/ Business/ Public Relations/ Advertising/ Multimedia/ Psychology or equivalent or related field.
  • Exceptional analytical skills, combined with impeccable business judgment and the ability to communicate effectively with management.
  • You are fluent in English and you are very careful when it comes to checking grammar and editing your written work
  • You have technical skills in creating a range of designs, including usage of Canva, Adobe Photoshop, Illustrator, video editing, and animation.
  • You are familiar with using Google Docs, Sheets, and Slides on a regular basis.
  • You can work well with multiple and challenging projects at one time.
  • You can work flexible hours.
  • Having the entrepreneur spirit that is willing to get the job done even in the middle of the night.

Why you should join Telebort

  • We are a remote-first company.
  • You love education, child development, and youth empowerment.
  • You want to join a high potential, a technology-data-driven company in the EdTech industry.
  • We are scaling up regionally, Malaysia, Singapore, Indonesia, Thailand, and Brunei and you want to be a part of this.
  • We offer a substantial compensation package. If the company is doing well financially, so will you.

Benefits

Monthly Team Bonding

Once a month, we put down our work and go out to have fun together.

A Culture of Learning

Unlimited access to Coursera, Udemy, Data Camp, or found something new to learn? You name it, we got you covered.

Flexible Working Shift

You are in control of your life and time. Be the best version of yourself.

Fast-Growth Environment

We are completely merit-based. If you’re good at or passionate about something, you will get an immediate chance to work on them.

Solving Real-Life Problems with Technology

Meet great educators, software engineers, innovators, changemakers, and thought leaders who care about education and technology (EdTech).